It’s a New Year and, for Taylored Campervans, a new larger premises in Barnstaple.
We’re delighted to reveal the details of our new workshop and forecourt, still located in Pottington Business Park, just a stone’s throw from our previous location.
We figured it was about time to tell you all what we’ve been up to, and what prompted our exciting move.
To that end, we sat down for a chat about the new premises and how it will benefit what we can offer our customers.
When did you start thinking about a larger premises?
It wasn’t something that we were actively seeking. With the numbers of conversions increasing and, with that, our own team increasing, when the opportunity presented itself it was very clear that an increase in both workshop and forecourt space would be really beneficial.
Before we had barely enough room for more than one set of customers to park outside of our workshop and now we have multiple spaces - so no stress in trying to park to come and see us!
The workshop itself could only hold 1.5 vans (nose end poking out front door) for conversions and our stock and tools take up a great proportion of that space too!
So this new workshop allows us to neatly store more stock which means greater choice and availability to our customers as well as an organised area for the guys to convert in.
The massive increase in the forecourt size means we will be able to stock more base vans for our customers so they have a greater choice.
What was the main reason for deciding to move?
With things moving quickly in the camping industry and more people holidaying within the UK our ability to keep up with demand was being restricted by the previous size of our premises.
The new unit has a customer waiting area, tea and coffee making facilities as well as a ladies and gent's toilets, along with a large office, great-sized workshop, exterior wash bay and large forecourt.
We will be able to serve a greater number of people in a customer-friendly environment which we struggled with before.
It’s pretty incredible that you’re expanding in a time full of so much uncertainty - what do you think has been the key to your success?